Descrizione del lavoro
Skill Set: Helpdesk Support Technician Level 1 Roll Type: Dispatch (1-Day Task) Days per week: On-Demand Language: English & Italian Location: Massa, Italy Key Responsibilities: 1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues. 2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices. 3. Managed the full lifecycle of desktop devices, including configuration, patc…