Descrizione del lavoro
BRIEF ROLE DESCRIPTION The Front Office Agent is the heart of the guest experience at our 5-star hotel. You are the first and last person our guests see, setting the tone for their entire stay and leaving a lasting impression. This isn't just a desk job—it's about creating a seamless and luxurious journey for every person who walks through our doors. MAIN DUTIES AND RESPONSIBILITIES Ensure that all guest preferences noted in the reservation are recorded and honoured. Collaborate with Housekeepi…