Job description
Key Responsibilities: Client Engagement : Meet clients to sign documents, ensuring all FICA requirements are accurate and meet the standards outlined by the FICA Act and Bank SLAs. Collaboration : Work closely with Transfer Secretaries to discuss cases before client appointments, ensuring smooth and seamless file handling. Efficiency : Attend all scheduled appointments on time, managing your day effectively to meet key targets. Client Support : Handle client complaints and queries promptly and …