Job description
A Company based in Hillcrest is looking for a Customer Care Specislist to join the team. Capturing of orders onto SAP Changes to orders maintained Sales order confirmations timeously sent Weekly open order reports Providing full and concise feedback pro-actively Going the extra mile to WOW customers Adhering to SLA's and KPI's Liaising with sites via cockpits on changes to orders or escalations Fully utilising Salesforce for all communication OTIF management Handling returns on SAP Build relati…