Job description
As a respected Product Support Graduate you will be expected to, use your high energy and social skills to partner with our client’s customers to help them achieve maximum benefit from their products. When a user emails or sends you a chat with a problem or support query, it is important that you develop a strong rapport and make the user feel that someone is listening and understanding them. You should be able to remember answers to frequently asked questions and troubleshoot with ease. Key Fo…