Job description
Lead Broadband Experience Consultant Job Code 190 FLSA Status Nonexempt BCI Company Position Summary The Lead Broadband Experience Consultant is responsible for advanced support, problem solving, escalations or tasks that are beyond the skill level of the Broadband Experience Consultant. The Lead maintains ownership of all unresolved problems referred to them. As a lead, they are expected to display leadership characteristics and work as a member of the team in a professional and timely manner …