Head of Auditing – Retail & Digital Sales

Job description

Key Responsibilities Define and implement a sales-focused audit and compliance strategy aligned to business’s growth and revenue objectives Build and lead an integrated Audit, QA, and Compliance function across Retail and Digital Sales channels Design and enforce audit frameworks covering: Sales process adherence Regulatory and compliance requirements (e.g., consumer protection, POPIA) Call quality and customer engagement standards Revenue assurance and deal integrity Oversee end-to-end audit…