Job description
Responsibilities:Greet customers and accurately assess service and repair requirementsPrepare job cards and ensure clear communication of work to be carried outLiaise effectively with technicians and the workshop teamProvide customers with updates on vehicle progress and additional work requiredEnsure accurate costing, estimates, and invoicingHandle customer queries and resolve complaints professionallyMaintain high levels of customer satisfaction and retentionEnsure compliance with Toyota stan…