Job description
Service Delivery Team Leader St Ives, Cambridgeshire (office-based, 5 days a week) Full-time (Mon–Fri, 37.5 hrs) Salary £32,000 Join our fast-paced Contact Centre as a hands-on Team Leader. You'll lead, coach and inspire a team of advisors, driving performance while creating a supportive, high-performing culture. What you'll do: Lead, coach and develop a high-performing team Deliver KPIs across service, quality, sales and productivity Use data and insight to improve performance and customer out…