Job description
IT Helpdesk Work location: Paya lebar Work hours: 8am to 5pm Responsibilities: Provide on-site L1/L2 Remote Support for all end-user hardware, including desktops, laptops, mobile devices, printers, MFDs, and VC equipment. Support all specified software, including: Microsoft Windows OS and M365 (Office, Teams, Teams Voice). Specialized CAD/Engineering applications (Autodesk, Bentley, etc.). Standard browsers and web-based business applications. Troubleshoot and resolve user incidents (hardware, …