Job description
We are looking for someone to own and elevate the VIP experience on the ground — from bottle presentations to personalised guest moments. This role blends creative direction, operations, and execution, with a strong focus on detail, consistency, and guest impact. ROLE RESPONSIBILITIES Oversee the end-to-end execution of VIP rituals (e.g. bottle presentations, celebratory moments, themed activations), to deliver exceptional guest experiences. Manage the VIP Ritual Team end-to-end, including sche…