Job description
Take end-to-end accountability for out contact centre operations Deliver seamless world class member experience every day Contract until Aug 2027, Full-time, Wellington CBD Lead a disciplined, high-volume operation where people, performance, and service excellence align. ABOUT THE ROLE - MŌ TĒ TŪNGA This is a pivotal leadership role where you will oversee day-to-day operations across voice and digital channels, lead Team Leaders, and drive performance through strong operational rhythm, data-led…