Job description
Hi Folks, We are looking for customer‑facing Tech Support II professionals to provide round‑the‑clock technical support for enterprise customers. The role is focused on issue troubleshooting, incident management, and customer communication . Key Responsibilities Provide L2 technical support to customers via phone, email, and ticketing systems Act as on‑call support to handle high‑priority production issues Troubleshoot application, system, and environment‑related issues (no coding) Clearly comm…