Job description
Job Summary:- Exp - 2 to 4 Years Location - Chennai (Work from Office) GSD Analyst:- This role is of IT GSD • Service desk to be single point of contact for all IT tickets • Global support contact for IT services and application first level support • Handle IT Helpdesk phone calls • Create incidents \SR and provide first level resolution on desktop hardware, software and applications • Provide Live Chat support • First level triage and resolution off incidence has per knowledge repositories or …