Job description
The Role: To ensure an exceptional, personalized guest experience while maintaining the highest standards of luxury hospitality, operational efficiency, and staff performance. Plays a dual role: overseeing guest experience (front-of-house) and operational management of the lodge. This role is hands-on and highly guest-focused, while still managing staff and standards. Responsibilities: · Guest Experience & Front-of-House Management · Staff Management & Leadership · Food & Beverage Oversight · L…