Job description
Key Responsibility Areas • Ensuring cases/checks are initiated as per client specifications. • Ensuring consistent quality and delivery. • Identifying insufficiencies/clarifications within the agreed time. • Meeting the established service levels and TAT’s. • Ensuring continuous adherence to existing guidelines on various aspects of delivery, response to internal clients, mail etiquette. • Maintaining integrity, Discipline and confidentiality related to related policies/ procedures. • Ability t…