Job description
Job Description Insight Global is looking for a Bilingual (English and French) Customer Support Specialist to join a large HCM client on a permanent basis in Mexico. This role supports a high-volume customer care environment, assisting users with payroll- and HCM-related inquiries through inbound calls and emails. The ideal candidate brings strong customer service fundamentals, the ability to manage complex questions, and a customer-first mindset in a fast-paced setting. Key Responsibilities: -…