Job description
[What the role is] About the Role The Customer Experience and Data Office (CXDO) is driving a transformative omni-channel service delivery strategy for SkillsFuture Singapore (SSG) and Workforce Singapore (WSG). We are seeking a dynamic Senior/Principal Manager to join our Customer Experience team. This role offers an exciting opportunity to shape the future of citizen-centric service delivery across multiple service channels, including traditional inbound calls and email/portal feedback as wel…