Descripción del trabajo
Position: Customer Technical Support Specialist Location: Mexico City, Mexico- 5x a week onsite M-F Salary Range: $25-35k USD Annually (Will be paid in Mexican Pesos) Required Skills & Experience - Minimum of 4 years of experience in technical support, product support, application support, or a comparable role - Proven ability to manage complex escalations in product‑ or technology‑driven environments - Demonstrated experience diagnosing and resolving advanced hardware and software issues, incl…