Job description
Duties: Ensure all incoming emails, reservations messages are dealt with promptly and accuratelyAssist lodge guests with reserving restaurants, tours, transfersConversant with all hotel rates, including rack, special offers and contracted.Ensure that bookings for each day are checked prior to arrival for accuracy and confirmations.Ensure guest history files are used and utilized correctly.Ensure all Special Attention Guests requests are dealt with accurately, and that every effort is taken to e…