Job description
Roles and Responsibilities: Monitor portfolio hygiene by ensuring timely renewals, call memo monitoring, closure of deferrals and quick actions on delinquency / risk accounts Guide the team in handling routine disbursement tranches and resolving transaction-level customer queries efficiently Coordinate with cross-functional teams (Credit, Operations, Accounts) to ensure timely approvals, query closures, and superior customer service Ensuring overall team targets are met in terms of disbursement…