Job description
JOB Description - FADT (Customer Contact Centre) Fidelity ADT – Outbound Customer Service Retention Agent Level 2 Reporting to: Customer Service Retention Supervisor Overall Purpose of the Job: Support and provide superior service to internal and external customers via phone, email and face to face for walk in customers to ensure FADT retain all clients wanting to cancel. Minimum Qualifications and Experience: · Matric · A minimum of 2 years customer service experience. · At least 1 to 2 years’…