Job description
Front of House/Reservations -â â Manage guest reservations via phone, email, and online booking platforms -â â Process bookings, amendments, and cancellations accurately -â â Maintain up-to-date reservation records and guest information -â â Coordinate guest arrivals and departures (check-in/check-out) -â â Welcome and assist guests, ensuring a warm and professional first impression -â â Provide information on lodge facilities, activities, and services -â â Liaise with housekeepin…