Job description
Responsibilities: 1. Conduct and support customer onboarding and follow-up sessions 2. Guide customers on software workflows and practical application 3. Support customer usage, adoption, and day-to-day software application 4. Handle client inquiries, clarify issues, and coordinate escalation when needed 5. Conduct software training, workshops, and customer engagement activities 6. Work closely with Sales, Marketing, Product, and HQ teams to support customer success initiatives 7. Document cust…