Job description
Responsibilities Work closely with the Assistant Manager to provide courteous services, efficiently and tactfully responding to guests’ complaints, requests and inquiries. Collaborate closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure. Establish contacts with house guests/ long-staying guests and offer assistance when needed. Conduct courtesy calls to guests. Stay well-versed and updated on all tourist-related information. Maintain and mana…