Job description
Job Description: Job Title: Benefits Consultant Corporate Title: Up to Vice President Location: London Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. Job Description The UK & Ireland Benefits Consultant reports to the EMEA Head of Benefits, with a day-to-day line to the UK & Ireland Benefits Lead. The role sits within the EMEA Compensation & Benefits team, focused on benefits design strategy, governance, and alignment with regional and global standards. Operating within a highly matrixed environment, the role requires strong accountability, independent judgement, and the ability to influence senior stakeholders. The scope of the role includes: Oversight of the UK & Ireland benefits design and governance frameworks Alignment to broader EMEA benefits strategy and global standards Partnership with global and regional benefits and service delivery teams The team operates in a highly collaborative, matrixed environment requiring strong accountability, independent judgement and stakeholder influence at senior levels. This role has direct exposure to senior HR and functional leadership and plays a key role in shaping programme design, governance standards and employee outcomes. Responsibilities: Drive and deliver the design and governance of UK and Ireland benefits programmes, ensuring alignment with the Bank's strategic objectives and risk framework. The role is accountable for ensuring programmes are competitive, compliant and operationally robust. Define and maintain benefits design frameworks and policies, including eligibility rules, programme structures and governance standards, ensuring consistency, clarity and strong control across all programmes. Lead the design and enhancement of key benefits, independently developing solutions that balance employee value, cost efficiency, regulatory compliance and operational feasibility. Establish and maintain robust governance and oversight processes, ensuring all benefits programmes operate within the internal processes and controls, with clear documentation, audit trails and decision transparency. Interpret legislative and regulatory developments impacting UK and Ireland benefits and take accountability for translating these into design changes, governance updates and implementation plans. Own key vendor relationships from a design and governance perspective, including selection input, performance oversight and challenge, ensuring delivery aligns with agreed service, cost and quality expectations. Partner with Benefits Service Delivery and HR Operations to ensure effective implementation of programmes, proactively identifying and resolving gaps between design intent and delivery execution. Develop and own reporting and insights for UK and Ireland benefits, using data to assess programme effectiveness, identify risks and opportunities, and inform strategic decision-making. Act as a subject matter expert to senior stakeholders across HR, Finance, Legal and business leadership, providing clear recommendations and influencing outcomes on benefits strategy and design decisions. Lead the development of benefits communication approaches, ensuring programmes are clearly articulated and accessible to employees, driving understanding, engagement and utilisation. Drive continuous improvement across benefits design and governance, identifying opportunities to enhance programme effectiveness, simplify processes and strengthen alignment with market practice and internal standards. Skills that will help (Optional): Demonstratable experience in Benefits, within a complex, matrixed organisation, with clear accountability for benefits design, governance and programme ou