Job description
This is a Process and Change Expert – Contact Centre role with ING based in Wyong, NSW, AU ING Role Seniority - mid level More about the Process and Change Expert – Contact Centre role at ING At ING, we’re committed to making banking simpler, smarter, and more human — and that starts with how we design and deliver our customer experiences. We’re looking for a Process and Change Lead – Contact Centre to play a critical role in shaping and improving how our assisted channels operate. In this ro…