Job description
Skill sets required : • Excellent background in a customer-centric environment • Experience in leading a team • Basic understanding and knowledge of contractual agreements • Good eye for detail • Well-developed IT skills (MS packages) • Hands-on approach in process and people management • Excellent communication skills • Ability to manage KPI's • Flexibility and ability to adapt • Time management • Organizational skills • Proven leadership skills Preferable • Possess previous customer service e…