Job description
Job Description We’re looking for a Workforce Management Operations Partner Lead to join our Operational team in our Hyderabad office! The WFM Operations Partner Lead is the primary interface between Workforce Management and Operations, responsible for ensuring that WFM disciplines are consistently understood, adopted, and applied in operational decision-making. This role does not execute tactical WFM activities such as intraday moves, schedule creation, or capacity modelling. Instead, it acts …