Job description
About the Role As a Support Solutions I team member, you will be the first point of contact (FPOC) for clients and partners seeking assistance with the iQmetrix suite of products. This Level I support role is critical in delivering exceptional customer service, resolving issues efficiently, and ensuring a seamless support experience. You’ll work within our Support Solutions and Client Enablement teams, managing cases through Salesforce CRM and contributing to our mission of providing fast, reli…