UK Insurance - Customer Service Agent

Outworx
Job description
📍 Cape Town City Centre, Cape Town Region
💼 Full time
💰 Competitive
📅 Posted 14/02/2026

Job description

Description To act as the first point of contact for customers, providing exceptional service by handling inquiries, resolving issues, and supporting clients with insurance policy information and transactions. Requirements Key Responsibilities Customer Support: Respond to incoming calls, emails, and live chats regarding insurance policies, claims, and coverage. Provide accurate information on products, premiums, and policy terms. Policy Administration: Process policy changes, renewals, cancella…

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