Job description
JOB RESPONSIBILITIES: Oversee Player’s Club, Platinum Services, Player Development & Promotions & Special Events staff and the gift shop. Responsible for providing the execution of service excellence. Acts as a role model and coaches while developing team members using a consistent, approachable demeanor and clearly articulating expectations. Ensures adherence to department & company procedures and compliance with Delaware Lottery Rules and Regulations, and other regulations as required. Develo…