Job description
Job Description Develop, Assess and Conduct outcome based training programmes for the shared services call centre across all divisions – with specific reference to agents, supervisors, QA and back office. Job Requirements MINIMUM EDUCATION Grade 12 and Recognised Training qualification PREFERRED MINIMUM EDUCATION Grade 12 and Facilitating the Learning qualification Content Design and Development Assessor MINIMUM EXPERIENCE At least 3 years training experience in a call centre environment PREFER…