Job description
Key ResponsibilitiesManage and schedule workshop service and repair bookingsHandle inbound and outbound customer calls professionallyConduct follow-up calls after services to ensure customer satisfactionSend reminders for upcoming services and maintenanceAddress customer queries, concerns, and complaints efficientlyMaintain accurate customer records on the systemLiaise with service advisors and workshop staff to coordinate bookingsPromote additional services and drive customer retentionMinimum …