Job description
Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings. Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow-up. Answer calls, note down booking reservations, and update accordingly. Manage and operate POS systems, including all card and cash transactions. Assist in order-taking, recommend menu specialties, and upsell current and upc…