Job description
Key Responsibilities Provide end-user support for desktops, laptops, mobile devices, and peripherals Troubleshoot hardware/software issues and resolve helpdesk requests independently Manage full endpoint lifecycle (onboarding offboarding) Support Windows 10/11, Microsoft 365, and business applications Act as escalation point for junior technicians Administer Active Directory, Azure AD, DNS, DHCP, Group Policy Support Exchange Online, Teams, SharePoint, OneDrive Assist with Intune and endpoint/…