Job description
Job Title: Production Management Analyst -Monitor, resolve system errors, disruptions. Document resolution. -Manage Incident as per ITIL lifecycle. -Liaise with various systems and dependencies investigate and resolve issues. -Respond to and solve inquiries and operations requested by users. -Document, Review, handling and resolution steps for support scenarios. -Automate repetitive operational functions. -Prepare and present stability reports and presentations. -Analyze Alert and Stability tre…