Job description
Assure breaks the mould of traditional call centres. Here, initiative, empathy, and critical thinking are valued just as much as performance. As a Client Services Officer, you’ll be the vital connector between clients and Assure EAP services, managing calls with care and confidence. What You’ll Do Deliver outstanding customer experiences from the first interaction Think on your feet to resolve sensitive enquiries with professionalism Collaborate across teams to provide tailored support Update c…