Job description
Key Responsibilities Lead, mentor, and develop the Concierge Team to deliver world-class guest service. Ensure all guest requests, enquiries, and special arrangements are handled professionally and efficiently. Build and maintain strong relationships with local tourism providers, restaurants, transport companies, and entertainment venues. Coordinate VIP arrivals, departures, and special guest requirements. Manage luggage services, transportation arrangements, sightseeing bookings, and guest iti…