Job description
As a Customer Support Generalist, you will deliver fast, reliable, and customer-first support across multiple channels, ensuring every interaction builds trust and adds value. Customer Experience Own customer enquiries end-to-end, resolving issues with accountability and quality Deliver high first-contact resolution and reduce customer effort Manage inbound calls, chats, and cases efficiently with professionalism and empathy Maintain accurate case management and data quality in systems Tailor s…