Job description
Requisition ID: 294975 Relocation Authorized: National - Family Telework Type: Part-Time Telework Work Location: Houston, TX Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report. Job Summary: The Strategic Relationship Specialist supports the Global Manager of Strategic Relationships by executing customer engagement activities that bring structure, consistency, and measurable value to strategic relationships in the LNG and New Energies, Chemicals and Fuels sectors. The role combines strategic customer support, conference and customer event coordination, customer engagement planning, and customer survey administration. This position is responsible for helping implement relationship management strategies for identified customers while maintaining high-quality records, customer engagement plans, event follow-through, and customer insights. It also prepares and monitors conference- and membership-related reports, supports targeted research on customers and market trends, and coordinates conferences and customer events in line with strategic objectives. In addition, the role maintains activity data in Dynamics, supports business development content, and contributes to customer surveys, post-event feedback, and engagement reporting. Major Responsibilities: Supports execution of relationship management strategies for priority customers and strategic accounts. Maintain customer and stakeholder information, including current and past engagements, organizational contacts, and relationship insights. Build personal relationships with customer organizations, strategic vendors, partners, and internal stakeholders in support of broader strategic relationship objectives. Stay abreast of industry trends, customer developments, and market activity that can impact the Energy industry. Coordinate conferences, sponsorships, customer meetings, and engagement events to ensure activities align with strategic customer priorities and business line objectives. Support event planning and delivery, including attendee coordination, agendas, materials, logistics, budgets, and post-event follow-up. Help assemble customer-facing content that positions thought leadership, brand visibility, and customer engagement value at customer events and conferences. Track event outcomes, participation, and follow-up actions to improve return on engagement and support consistent reporting. Support the design, administration, and tracking of customer surveys, feedback, and other listening mechanisms used to gather actionable insights. Consolidate survey results, customer feedback, and engagement observations into summaries and reports. Identify themes, and opportunities, from customer input and help route actions. Maintain data Dynamics, including meeting summaries, profile updates, records, and other key information. Help establish and follow consistent processes for capturing customer insights, engagement activity, and follow-up actions. Perform research on customers, competitors, and market developments, and present findings. Experience in customer engagement, business development, account coordination, strategic marketing, project support, or related client-facing roles in the energy industry, construction, engineering, or industrial markets. Demonstrated ability to coordinate customer events, conferences, and stakeholder engagement activities with attention to detail and follow-through. Strong communication, relationship-building, and organizational skills, with the ability to work across functions and levels of management. Experience maintaining customer records, reports, and activity tracking within CRM or similar business systems. Ability to research customer organizations, market conditions, and competitive activity and convert findings into practical business insights. Education and Experience Requirements: Requires bachelor's degree (or international equivalent) and 8-10 years of relevant experience or 12-14 years of relevant work experience Required Knowledge and Skills: 5+ years of experience in the e