Job description
Description This is a pivotal operational leadership role at the centre of Kordia’s service delivery. As Incident and Problem Manager, you’ll own how we respond to, resolve, and learn from incidents across our Network Operations Centre (NOC). You’ll ensure we restore services fast, communicate with confidence, and reduce repeat issues through effective problem management. You’ll lead major incidents end to end, coordinating technical teams, vendors, and stakeholders to drive resolution under pr…