Job description
Senior ITSM Consultant with German (f/m/x) Miejsce pracy: Szczecin Your responsibilities Provide consulting, analysis, and continuous improvement of customer-specific ITSM processes, particularly across core ITIL processes (Incident Management, Problem Management, Change Management, Service Request Management, Change Enablement) Identify process weaknesses and develop sustainable improvement measures in close collaboration with relevant departments Act as the interface between operations, servi…