Job description
Job Description • Process and input group reservations following hotel reservations policy. • Follow-up on all the groups starting from inquiry to actualization and keep track of the payment and cancellation deadlines. • Update and process any group’s agreed commission timely. • Keep a check on the room inventory to maximize room sales. • Answer all group related calls promptly, within 3 rings using specified greeting for hotel, in a courteous and efficient manner. Ensure that all relevant info…