Descrição do trabalho
Overall, Purpose of the Job We are hiring for the AI & Technology Solutions (ATS), Clinical AI & Technology Innovation (CAITI) – Technical Support Engineering (TSE) team. This team is responsible for operating, supporting, and continuously improving Agentic AI products running in regulated production environments. The role focuses on first‑line and second‑line technical support for multi‑agent AI workflows, ensuring that AI agents, orchestration layers, data pipelines, and downstream integratio…