Customer Operations Lead

Heidi
Job description
📍 Melbourne, Melbourne Region
💼 Full time
💰 Competitive
📅 Posted 22/05/2026

Job description

Who are Heidi? Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countri…

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