Quality Service Executive - Expression of Interest

Job description

Job Title Quality Service Executive - Expression of Interest Job Description Summary Job Description ​​About the Role Manage all inbound emails and feedback received through the Authority’s official channels (approximately 250 emails per month). Handle enquiries relating to facilities, services, events, programmes , fault reporting, complaints, booking requests, and general municipal matters. Ensure all incoming emails receive an automated acknowledgement upon receipt. Perform First Email Resol…