Job description
About the Role: As the Guest Experience Team Leader, you’ll be the daily frontline leader for our guest service team, driving performance, productivity, and service excellence. Your focus will be on exceeding guest expectations, achieving sales and strategic targets, and championing a positive team culture. What You’ll Do: Lead, coach, and motivate the front of house guest service team to deliver outstanding customer experiences. Implement and uphold service standards and procedures. Analyse gu…