Job description
FMCG Industry Process manual and EDI orders, deliveries, and returns * Manage customer orders from capture through to confirmed delivery * Handle material substitutions and order amendments * Resolve daily customer order queries * Maintain order cut reason codes * Investigate delivery shortages and failures * Align shelf-life requirements * Perform system and order housekeeping * Compile and provide customer reports as required Minimum Requirements: Grade 12 / Matric 3-4 years' customer service…