Job description
As a Channel Optimisation Analyst, you’ll be at the forefront of Customer Care technology. Putting your creative skills to use, you’ll have the opportunity to work with stakeholders to help realise their technology aspirations to help drive customer and agent experience improvements across our core platforms. You’ll get the opportunity to design and develop solutions, uplift platform capabiltiy, experiment with new features and enhancements and be part of a diverse and supportive team. You’ll g…